Our customers continue to be our top priority. If you're not satisfied with your purchase, return the merchandise in original condition with all original tags attached, accompanied by a purchase receipt within 30 days of purchase for an exchange, store credit, or refund in the original form of tender. Returns after 30 days will not be accepted.
We offer two refund options for returnable merchandise:
- Buyer can select to return for store credit and enjoy free return shipping and no restocking fees. (Note: Air-shipping rates apply for Alaska and Hawaii.) Store credit will be issued in the form of a Yieldings gift card, valid for 5 years from the date of issuance.
- Buyer can select to return for a refund to original form of payment. Buyer will be responsible for arranging return shipping, and pay a $9.99 restocking fee on shoes, and a $4.99 restocking fee on clothing.
- All returns must be accompanied by a printed copy of the RMA (return merchandise authorization) to be accepted.
All of our merchandise is guaranteed to be 100% authentic merchandise. For any concerns regarding authenticity of any product, please contact us.
Merchandise that is used, worn, or in unsellable condition will not be accepted for refund, store credit or exchange. Merchandise returned in non-new condition will not be returned to sender. Returns of swimwear and intimate apparel require tickets to be properly attached to the merchandise. Other restrictions may apply.
Unfortunately, many retailers are subject to fraudulent return activity. Returns may be limited or declined based upon our refund verification systems, which are used to process and track returns to help administer our loss prevention program.
For returns related to damaged, defective, or incorrect products, please contact us at firstname.lastname@example.org
Please contact us with any other questions or concerns at email@example.com.